Besides following our promises to you and ensuring we emulate our vision, mission and values daily, there are a number of commitments that we will make to your child throughout their time with us.
We recommend that your child is introduced to the setting gradually over the course of two free sessions. A named key worker will be dedicated to your child during their time with us and you’re welcome to stay and settle your child for as long as you feel is necessary. We are happy to support you with this and make recommendations.
Our nurseries provide the option of SMA, Cow & gate or Aptamil formula for babies up to the age of 12 months. Following this age, the nurseries provide full fat milk up to 2 years old and semi skimmed milk for children over the age of 2.
We are happy to accept expressed breast milk to feed babies under the age of 12 months, which must be provided in sterilised and labelled bottles.
We kindly request that your child not attend nursery if they are feeling unwell or have an infectious disease. This is for their own health and welfare as well as that of the other children in the setting and our team members. Should your child become ill during the course of their session, you will be contacted to collect them.
In the case of an emergency, you will be contacted as soon as possible and it might involve taking your child from the setting to seek urgent medical attention.
The following meals are provided to your child at our nurseries, depending on their session times:
Menus are displayed in the nurseries and are all healthy and nutritious. We should be informed of dietary requirements before your child starts so they can be followed. For further details on our menus, food and drink, click here.
You should be aware that the nursery has a responsibility to take reasonable action to ensure the welfare and safety of its children. In cases where the nursery staff have a cause to be concerned that a child in their care may be subject to ill treatment, neglect or other forms of abuse, staff will follow Fun Foundation’s Child Protection Procedures and inform the Social Services.
As part of our promises to you, communication is key for a wonderful, long-term relationship between the team and our families. We also have a suggestion box at the nurseries if you’d like to share feedback or ideas anonymously.
